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Privacy Policy for Contextal P.S.A.

At Contextal P.S.A. (“Contextal”, “we”, “us”, “the Company”), one of our main priorities is the privacy of our users and visitors. This Privacy Policy document contains types of information that is collected and recorded by Contextal and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

General Data Protection Regulation (GDPR)

We are a Data Controller of your information. Contextal legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

  • You have given Contextal permission to do so,
  • Processing your personal information is in Contextal's legitimate interests,
  • Contextal needs to comply with the law.

Contextal will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent.

Book a Meeting/Demo

If you choose to book a meeting or demo with Contextal, the information you provide - such as your email address, job title, organization, and message - will be collected through Calendly, the third-party service we use for calendar scheduling. This information will be stored on Calendly’s systems and automatically forwarded to us via email.

We will use this data to coordinate the meeting or demo and to follow up with you as necessary. For more details on how your information is handled, please refer to Calendly’s Privacy Policy (see below) and the E-mail Contact section of this document.

Contact Forms (Company Website)

If you choose to contact us or provide your contact information through one of the forms available on our website, the information you provide will be submitted to Tally and then automatically forwarded to us via e-mail. For more details on how your information is handled, please refer to Tally’s Privacy Policy (see below) and the E-mail Contact section of this document.

E-mail Contact

Should you choose to contact us at any of the e-mails provided on our website or in other materials, the data that you supply will be stored by the third-party data processor FastMail, detailed below. We will access and use your information to the extent necessary to comply with your request, fulfill our legal obligations, resolve disputes, and enforce our policies.

Additionally, we may use the contact details you provide (such as your e-mail address) to send you relevant information about our products, services, updates, promotions, or other marketing communications that may be of interest to you. You will always have the option to opt out of receiving such communications at any time by following the unsubscribe link included in our emails or by contacting us directly. We are committed to ensuring that your personal data is treated with the utmost respect and used only in ways that are consistent with your expectations and our legal obligations.

IP Address and Software Version (Contextal Console)

When the option to check for new versions is enabled in Contextal Console software, an IP address of the device and version of the software may be processed and collected. This is used to inform users about new releases and potentially critical updates, and would take place on systems operated by Cloudflare. The functionality can be turned off in Contextal Console's settings.

Third-Party Privacy Policies

Contextal uses a number of third parties to process personal data on its behalf. These third parties have been carefully chosen and all of them are GDPR compliant. We are advising you to consult the respective Privacy Policies of these third parties for more detailed information:

Changes to this Privacy Policy

We might once every then change our privacy policy in order to comply with mandatory requirements. In this case we will not directly inform you about the changes, instead we recommend you check out this page every once in a while for any policy changes.

Update history:

  • June 5, 2025: the following changes have been made:

    • removed MailChimp, Newsletter, and Discussion Forum sections, as these solutions are no longer used
    • updated Contact Forms section and added Tally under Third-Party Privacy Policies
    • clarified Book a Meeting and E-mail Contact sections

  • February 25, 2025: the following sections have been removed, as the technologies are no longer used on the Company Website:

    • Cookies and Web Beacons (Company Website)
    • Do Not Track (Company Website)
    • Site Activity Tracking (Company Website)
    • Jetpack Site Stats (Company Website)
    • Real Cookie Banner (Company Website)

By using our website(s), software, and other services, which point to this document, you hereby consent to our Privacy Policy and agree to its terms.

Data Controller

The data controller of this website is: Contextal P.S.A. with registered office in Poland, Toruń, 87-100, Kołłątaja 18A/8 Street, entered to the register of entrepreneurs of the National Court Register, kept by the District Court in Toruń, VII Commercial Division of the National Court Register under NCR No. 0001009552  and can be contacted at https://contextal.com/contact.